{"id":3327,"date":"2019-07-18T10:00:00","date_gmt":"2019-07-18T10:00:00","guid":{"rendered":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/"},"modified":"2019-07-18T10:04:38","modified_gmt":"2019-07-18T10:04:38","slug":"have-you-trained-a-manager-today-heres-why-you-should","status":"publish","type":"post","link":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/","title":{"rendered":"Have You Trained a Manager Today? Here\u2019s Why You Should."},"content":{"rendered":"<p>Of course you train your new hires on how to do their jobs. That&rsquo;s a given. But what about your newly minted supervisors? Are you teaching them how to be good at managing people and processes? If not, you should be.<\/p>\n<p>Being a good manager or supervisor requires a combination of hard skills, soft skills, and most importantly, people skills. If you&rsquo;re expecting every new manager to come in hardwired with these things, you&rsquo;ll be in for some serious disappointment. Even when you&rsquo;re dealing with highly experienced supervisors, they may be bringing management techniques with them that aren&rsquo;t aligned with your company culture, values, or style.&nbsp;<\/p>\n<h3>Don&rsquo;t assume your managers know what to do<\/h3>\n<p>It&rsquo;s common to promote your most capable employees and assume they will be capable leaders, but just because someone is good at their work doesn&rsquo;t mean they will be good at managing people.<\/p>\n<p>Effective supervisors require some very specific skills that they may not have needed or learned in the past. Critical managerial skills include:<\/p>\n<ul>\n<li>Leadership<\/li>\n<li>Communication<\/li>\n<li>Interpersonal skills<\/li>\n<li>Performance management<\/li>\n<li>Conflict management<\/li>\n<li>Process management<\/li>\n<li>Time management<\/li>\n<\/ul>\n<p>It&rsquo;s likely your supervisors will come into the job strong in a few areas but leaving them to figure out the rest on their own isn&rsquo;t a good strategy for long term success. The longer you let them flounder, the more likely they are to make mistakes. And when you&rsquo;re talking about managing people, these kinds of mistakes can have huge consequences.<\/p>\n<h3>Finding the balance<\/h3>\n<p>Managing people is part art, part science.<\/p>\n<p><em>The art:<\/em><\/p>\n<ul>\n<li>There&rsquo;s the art of developing people in a structured, helpful, and positive way to bring out their best.<\/li>\n<li>There&rsquo;s the art of educating and incentivizing people to both buy into and work to achieve company goals.<\/li>\n<li>There&rsquo;s the art of managing conflict in a healthy and constructive manner.<\/li>\n<li>And perhaps most importantly, there&rsquo;s the art of communicating your various messages in an effective way. This means being responsive and receptive to what employees have to say. When it&rsquo;s good news, this may seem easy. When it&rsquo;s a difficult conversation or challenging feedback, not so much. Good managers need to approach tough topics in a way that still feels professional and respectful.<\/li>\n<\/ul>\n<p><em>The science:<\/em><\/p>\n<ul>\n<li>Knowing the ins and outs of your employee handbook so you can enforce rules and reinforce behaviors.<\/li>\n<li>Understanding all relevant policies, laws, and regulations to make sure all processes and managers are in compliance.<\/li>\n<li>Creating appropriate performance metrics based on individual and company goals, results, and outcomes, and following performance management procedures accurately.<\/li>\n<\/ul>\n<p>Not training your managers on these kinds of things can lead to some very uncomfortable (and expensive!) situations.<\/p>\n<h3>Management training tips<\/h3>\n<p><em>The art:<\/em><\/p>\n<ul>\n<li>Make sure you have supervisory role models and mentors on your team.<\/li>\n<li>Talk about management styles and philosophy.<\/li>\n<li>Provide classes on conflict management, dispute resolution, effective communication, and sensitivity.<\/li>\n<li>Create a culture that values open communication and collaborative efforts.<\/li>\n<li>Support ongoing leadership development.<\/li>\n<\/ul>\n<p><em>The science:<\/em><\/p>\n<ul>\n<li>Train your team on your employee manual and all other corporate policies.<\/li>\n<li>Clarify organizational expectations and priorities.<\/li>\n<li>Make sure all managerial procedures are well defined.<\/li>\n<li>Create a library of tools and resources to help new managers develop their skills and confidence.<\/li>\n<\/ul>\n<p>At the end of the day, it&rsquo;s important to hold your managers and supervisors accountable not just for the hard skills they bring, but for their soft skills as well.<\/p>\n<p>Not sure where to start? Consider using a skills assessment for managers and supervisors to help determine key strengths and weaknesses. You may also want to bring in an outside leadership expert and\/or training company to help get your team up to speed.<\/p>\n<p>Whether your managers are just starting out or have been doing it for years, chances are all of them have somewhere they can improve.<\/p>\n<p>Bad management can cause good employees to walk out the door&mdash; and nobody wants that to happen. Training your managers on how to effectively lead their teams well will help everyone be their best.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Content provided by <a href=\"https:\/\/www.q4intel.com\/employers\/\">Q4iNetwork <\/a>and partners<\/em><\/p>\n<p>Photo by&nbsp;<a href=\"https:\/\/www.shutterstock.com\/g\/lois+mccleary\">Lois McCleary<\/a><\/p>\n<p>&nbsp;<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/track.hubspot.com\/__ptq.gif?a=1652561&amp;k=14&amp;r=https%3A%2F%2Finsights.q4intel.com%2Femployers%2Fhave-you-trained-a-manager-today-heres-why-you-should&amp;bu=https%253A%252F%252Finsights.q4intel.com%252Femployers&amp;bvt=rss\" alt=\"\" width=\"1\" height=\"1\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Of course you train your new hires on how to do their jobs. That&rsquo;s a given. But what about your newly minted supervisors? Are you teaching them how to be good at managing people and processes? If not, you should be. Being a good manager or supervisor requires a combination of hard skills, soft skills,&#8230;<\/p>\n","protected":false},"author":8,"featured_media":3330,"comment_status":"close","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_mi_skip_tracking":false},"categories":[29,30],"tags":[31,32],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits\" \/>\n<meta property=\"og:description\" content=\"Of course you train your new hires on how to do their jobs. That&rsquo;s a given. But what about your newly minted supervisors? Are you teaching them how to be good at managing people and processes? If not, you should be. Being a good manager or supervisor requires a combination of hard skills, soft skills,...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/\" \/>\n<meta property=\"og:site_name\" content=\"Sonus Benefits\" \/>\n<meta property=\"article:published_time\" content=\"2019-07-18T10:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-07-18T10:04:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sonusbenefits.com\/wp-content\/uploads\/2019\/07\/Training.shutterstock_179347298-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"751\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sonus Benefits\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sonus Benefits\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/\",\"url\":\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/\",\"name\":\"Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits\",\"isPartOf\":{\"@id\":\"https:\/\/sonusbenefits.com\/#website\"},\"datePublished\":\"2019-07-18T10:00:00+00:00\",\"dateModified\":\"2019-07-18T10:04:38+00:00\",\"author\":{\"@id\":\"https:\/\/sonusbenefits.com\/#\/schema\/person\/a8774e9c530e50247f461c5a2de9fa86\"},\"breadcrumb\":{\"@id\":\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/sonusbenefits.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Have You Trained a Manager Today? Here\u2019s Why You Should.\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/sonusbenefits.com\/#website\",\"url\":\"https:\/\/sonusbenefits.com\/\",\"name\":\"Sonus Benefits\",\"description\":\"Employee Benefits\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/sonusbenefits.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/sonusbenefits.com\/#\/schema\/person\/a8774e9c530e50247f461c5a2de9fa86\",\"name\":\"Sonus Benefits\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/sonusbenefits.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/2f8462974fee9ad2ace20d837216c41e?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/2f8462974fee9ad2ace20d837216c41e?s=96&d=mm&r=g\",\"caption\":\"Sonus Benefits\"},\"url\":\"https:\/\/sonusbenefits.com\/author\/sonusbenefits\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/","og_locale":"en_US","og_type":"article","og_title":"Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits","og_description":"Of course you train your new hires on how to do their jobs. That&rsquo;s a given. But what about your newly minted supervisors? Are you teaching them how to be good at managing people and processes? If not, you should be. Being a good manager or supervisor requires a combination of hard skills, soft skills,...","og_url":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/","og_site_name":"Sonus Benefits","article_published_time":"2019-07-18T10:00:00+00:00","article_modified_time":"2019-07-18T10:04:38+00:00","og_image":[{"width":1000,"height":751,"url":"https:\/\/sonusbenefits.com\/wp-content\/uploads\/2019\/07\/Training.shutterstock_179347298-1.jpg","type":"image\/jpeg"}],"author":"Sonus Benefits","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Sonus Benefits","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/","url":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/","name":"Have You Trained a Manager Today? Here\u2019s Why You Should. - Sonus Benefits","isPartOf":{"@id":"https:\/\/sonusbenefits.com\/#website"},"datePublished":"2019-07-18T10:00:00+00:00","dateModified":"2019-07-18T10:04:38+00:00","author":{"@id":"https:\/\/sonusbenefits.com\/#\/schema\/person\/a8774e9c530e50247f461c5a2de9fa86"},"breadcrumb":{"@id":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/sonusbenefits.com\/have-you-trained-a-manager-today-heres-why-you-should\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/sonusbenefits.com\/"},{"@type":"ListItem","position":2,"name":"Have You Trained a Manager Today? Here\u2019s Why You Should."}]},{"@type":"WebSite","@id":"https:\/\/sonusbenefits.com\/#website","url":"https:\/\/sonusbenefits.com\/","name":"Sonus Benefits","description":"Employee Benefits","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sonusbenefits.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/sonusbenefits.com\/#\/schema\/person\/a8774e9c530e50247f461c5a2de9fa86","name":"Sonus Benefits","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/sonusbenefits.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/2f8462974fee9ad2ace20d837216c41e?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/2f8462974fee9ad2ace20d837216c41e?s=96&d=mm&r=g","caption":"Sonus Benefits"},"url":"https:\/\/sonusbenefits.com\/author\/sonusbenefits\/"}]}},"_links":{"self":[{"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/posts\/3327"}],"collection":[{"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/comments?post=3327"}],"version-history":[{"count":0,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/posts\/3327\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/media\/3330"}],"wp:attachment":[{"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/media?parent=3327"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/categories?post=3327"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sonusbenefits.com\/wp-json\/wp\/v2\/tags?post=3327"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}