{"id":4021,"date":"2020-01-23T10:00:00","date_gmt":"2020-01-23T11:00:00","guid":{"rendered":"https:\/\/sonusbenefits.com\/the-critical-role-hr-plays-in-business-success\/"},"modified":"2020-01-23T11:07:16","modified_gmt":"2020-01-23T11:07:16","slug":"the-critical-role-hr-plays-in-business-success","status":"publish","type":"post","link":"https:\/\/sonusbenefits.com\/the-critical-role-hr-plays-in-business-success\/","title":{"rendered":"The Critical Role\u00a0HR\u00a0Plays\u00a0in Business Success"},"content":{"rendered":"

HR plays<\/span> an integral part of any organization. The roles of these professionals include much more than recruiting new employees; they also develop strategies geared towards productivity, training, and <\/span>employee engagement<\/span>. For the most part<\/span>,<\/span> a company’s human resource department oversees <\/span>and helps facilitate a large portion of <\/span>business operations. <\/span> <\/span><\/p>\n

HR responsibilities are <\/span>often<\/span> <\/span>comprised of behind-the-scenes work and are not always viewed as playing such a <\/span>key <\/span>role in the success of a business. Yet it<\/span>’<\/span>s this department that is dedicated to finding people with the right talents, skills, values, and attitudes to get the day-to-day responsibilities taken care of. <\/span>They’re responsible for ensuring that once you find the right people, they get to work in an environment that’s welcoming, inspiring, and productive.<\/span> <\/span><\/p>\n

Without HR doing this necessary legwork, how would a business exist?<\/span>Following <\/span>are <\/span>four<\/span> critical<\/span> <\/span>HR <\/span>functions <\/span>that contribute to business<\/span>’s <\/span>success<\/span>. <\/span> <\/span><\/p>\n

Recruiting and hiring <\/h3>\n

Finding the right people to fulfill job responsibilities is not an easy task and companies that fail to see the complexity of the process <\/span>often <\/span>end up losing money. <\/span>Hiring is a <\/span>big project for just one <\/span>new or replacement position. When you have ongoing hiring needs, it can be a full time job itself. <\/span> <\/span><\/p>\n

Of course, when there’s an open position, hiring managers want it filled ASAP. <\/span>It makes sense, but it puts tremendous pressure on HR to not only get it done, but get it done well. <\/span>It’<\/span>s difficult and time consuming to sort through the applications, looking for the most talented people<\/span> who will be competent in the job role. <\/span> <\/span> <\/span><\/p>\n

And <\/span>when you find the people with the right skills, you have to continue sorting through <\/span>during the <\/span>interviews to find people who <\/span>will be a good fit with the company culture. <\/span>A good skill fit <\/span>does not equate to a good culture fit. And a poor<\/span> <\/span>match<\/span> between<\/span> employee <\/span>and <\/span>company culture<\/span> can spell disaster. Not only will the employee not be happy, everyone around them will feel it as wel<\/span>l. One employee who doesn’t fit the culture well can disrupt the whole company. <\/span> <\/span> <\/span><\/p>\n

P<\/span>oor hiring choices <\/span>can <\/span>result in lost revenue<\/span> from lost productivity <\/span>due to unnecessary distractions<\/span>, the potential loss of other employees who are negatively impacted<\/span>, <\/span>and the expense of having to <\/span>search again and replace the ill-fitting employee. And these <\/span>are<\/span> just the revenue <\/span>issues<\/span>, not <\/span>even <\/span>mention<\/span>ing<\/span> the<\/span> other HR nightmares<\/span> <\/span>(social, emotional, reputational<\/span>, legal<\/span>) <\/span> <\/span>that come from a bad hire<\/span>!<\/span> <\/span><\/p>\n

All in all, there’s a lot to gain and a lot to lose <\/span>with hiring <\/span>and it’s <\/span>in H<\/span>R’s hands to make sure the process is done successfully. Whew!<\/span> <\/span> <\/span><\/p>\n

Training and development  <\/h3>\n

HR <\/span>has the responsibility<\/span> to ensure <\/span>that employees are<\/span> skilled<\/span> and<\/span> working as efficiently as possible. <\/span>This starts from the very b<\/span>eginning <\/span>of the new relationship <\/span>with the onboarding process <\/span>and continues throughout their lifecycle <\/span>with the company. <\/span> <\/span><\/p>\n

Conducting ongoing <\/span>job performance assessments<\/span> <\/span>and identifying skill <\/span>gaps for their teams <\/span>is a critical role that hiring managers play<\/span>. This information then gets rolled up to HR to help find the training resources <\/span>to raise the <\/span>skill <\/span>level o<\/span>f<\/span> the team<\/span>.<\/span> <\/span> <\/span> <\/span><\/p>\n

Company <\/span>productivity<\/span>,<\/span> <\/span>quality standards<\/span>, and employee safety <\/span>are <\/span>all <\/span>dependent<\/span> on keeping staff trained with the <\/span>knowledge and skills needed to perform their roles <\/span>at the highest level. <\/span> <\/span> <\/span><\/p>\n

Employee engagement <\/h3>\n

One of the most common reasons for employee turnover is dissatisfaction in a job. <\/span>So, once again, we turn to HR to help id<\/span>entify <\/span>the issues and <\/span>provide the solutions. <\/span> <\/span><\/p>\n

Employees who feel connected to the company, their supervisor, and the<\/span>ir<\/span> teammates <\/span>are much happ<\/span>ier <\/span>and engaged in the work they do. <\/span>T<\/span>he culture fit is <\/span>back as a <\/span>critical<\/span> element<\/span>, and so is the fit for the job. <\/span>Doing work they enjoy with people they enjoy makes for a happy work day. <\/span> <\/span><\/p>\n

Most people <\/span>want to excel at their job<\/span>,<\/span> and when they receive the necessary direction <\/span>and feedbac<\/span>k about the work they’re doing, they’re much more likel<\/span>y<\/span> to <\/span>feel engaged<\/span>. It’s really hard to do a job without feedback and without coaching help along the way. <\/span> <\/span> <\/span><\/p>\n

Supervisors may not feel comfortable giving <\/span>this <\/span>constructive feedback<\/span>. B<\/span>ut <\/span>on the flip side, <\/span>employees are <\/span>not <\/span>likely <\/span>comfortable doing a job blindly and<\/span> having to wait<\/span> for <\/span>an <\/span>annual performance r<\/span>eview<\/span> to get <\/span>some nuggets of <\/span>retrospective <\/span>advice<\/span>.<\/span> <\/span>While <\/span>HR may part<\/span>icipate in some of these conversations<\/span> with employees,<\/span> most importantly, their role is to train supervisors to have these ongoing, constructive coaching\/feedback conversations<\/span> themselves<\/span>. <\/span> <\/span><\/p>\n

As important as the <\/span>constructive feedback<\/span> is,<\/span> r<\/span>ecognition <\/span>plays<\/span> <\/span>an <\/span>important <\/span>part<\/span> of the employee engagement equation<\/span>! <\/span>E<\/span>mployees <\/span>who <\/span>receive recognition<\/span> for hard work and accomplishments<\/span> <\/span>feel valued and are more productive<\/span> as a result<\/span>. <\/span>So HR to the rescue again,<\/span> finding ways to<\/span> <\/span>keep a pulse on the organization, <\/span>acknowledg<\/span>e <\/span>achievements<\/span>,<\/span> and <\/span>encourage<\/span> and nurt<\/span>ure<\/span> <\/span>a positive rapport with <\/span>employees<\/span>. <\/span> <\/span><\/p>\n

Building a positive environment <\/h3>\n

The work environment is critical<\/span>!<\/span> <\/span>Not only do<\/span>es HR need to ensure they’re hiring for the right cultural fit from the beginning, but they need to ensure the <\/span>environment stays positive and productive all year round. <\/span> <\/span><\/p>\n

This starts from <\/span>the very beginning<\/span> with <\/span>candidates and <\/span>new hires<\/span> alike, <\/span>conve<\/span>y<\/span>ing <\/span>the importance of contributing to a positive environment. <\/span>The goal should be <\/span>to create a pleasant work environment where everyone feels appreciated and works together as a team. <\/span> <\/span><\/p>\n

Through documentation<\/span>, <\/span>ongoing discussion<\/span>, and even training sessions for <\/span> c<\/span>ompany values, ethics<\/span>, <\/span>and policies<\/span>, HR emphasizes the <\/span>importance of<\/span> <\/span>having <\/span>a <\/span>positive,<\/span> respectful environment<\/span>. <\/span>Not only <\/span>does this create a safe environment for <\/span>the employees on the team, but <\/span>it protects and enhances the company reputation, as well.<\/span><\/p>\n

The HR department is always developing new strategies to increase performance, find and retain great employees, keep everyone happy, and ensure the budget is <\/span>met<\/span>. <\/span>HR professionals <\/span>could<\/span> say this is only a fraction of what they do, and they <\/span>certainly <\/span>wouldn’t be wrong<\/span>!<\/span> <\/span><\/p>\n

HR <\/span>is incredibly valuable to your company<\/span> <\/span>strategy <\/span>and <\/span> t<\/span>hey <\/span>could probably use <\/span>a little extra <\/span>recognition an<\/span>d <\/span>appreciation <\/span>for the difficult work they’re responsible for managing<\/span>. You never know, they might just be what<\/span>’<\/span>s standing in <\/span>between your company<\/span> and a compliance dis<\/span>aster, or hiring debacle, or budgeting nightmare.  <\/span>Support your HR team. Celebrate them. <\/span>It’s well deserved<\/span>!<\/span> <\/span><\/p>\n

 <\/p>\n

Content provided by <\/em>Q4iNetwork<\/em><\/a> and partners<\/em><\/span><\/p>\n

Photo by langstrup<\/a><\/span><\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

HR plays an integral part of any organization. The roles of these professionals include much more than recruiting new employees; they also develop strategies geared towards productivity, training, and employee engagement. For the most part, a company’s human resource department oversees and helps facilitate a large portion of business operations.  HR responsibilities are often comprised of behind-the-scenes work and are not always…<\/p>\n","protected":false},"author":8,"featured_media":4024,"comment_status":"close","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_mi_skip_tracking":false},"categories":[33,29,30],"tags":[34,31,32],"acf":[],"yoast_head":"\nThe Critical Role\u00a0HR\u00a0Plays\u00a0in Business Success - Sonus Benefits<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/insights.q4intel.com\/employers\/the-critical-role-hr-plays-in-business-success\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Critical Role\u00a0HR\u00a0Plays\u00a0in Business Success - Sonus Benefits\" \/>\n<meta property=\"og:description\" content=\"HR plays an integral part of any organization. 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