{"id":664,"date":"2017-12-29T19:21:11","date_gmt":"2017-12-29T19:21:11","guid":{"rendered":"http:\/\/sonus.wpengine.com\/?p=664"},"modified":"2018-01-02T14:45:05","modified_gmt":"2018-01-02T14:45:05","slug":"employees-failing-examine-hiring-firing-processes","status":"publish","type":"post","link":"https:\/\/sonusbenefits.com\/employees-failing-examine-hiring-firing-processes\/","title":{"rendered":"Are Your Employees Failing? Examine Your Hiring (and Firing) Processes."},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Ever hired someone who seems to have the right skills, attitude and desire to succeed only to watch them flounder in their new position?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This can be super frustrating for managers, coworkers, and HR. Not to mention your underperforming employees, who may not only be taking up vast amounts of time and energy, but also quietly thinking about hitting the road. Talk about wasted resources!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ensuring employee success is critical to the health of your business. The good news is that there are ways to help increase your employee success ratio. And it all starts with you.<\/span><\/p>\n<h3><b>Let\u2019s talk about hiring<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking to fill positions, it probably means you\u2019ve got more work than you can handle. This can make rushing, delaying, or winging the hiring process seem really tempting. Don\u2019t do it! This is one of those areas where taking the shortcut won\u2019t get you where you want to go.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s your hiring process like? Do you have a detailed plan or are you flying by the seat of your pants? Do you involve people from the team or leave it up to hiring managers? Are you primarily focused on hard skills, soft skills, or cultural fit? How will that affect your search?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s face it. When you have a well-designed plan to follow, you\u2019re much more likely to find the right people for the right positions. Take the time to develop a strategy for who and how you want to hire by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Rethinking roles and tasks<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Rewriting job descriptions<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reassessing how you determine who is a good candidate<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Reexamining who is involved in interviews and decision making<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Restructuring your hiring processes to align with your new goals<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Revamping your onboarding program<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">No, these things aren\u2019t necessarily quick and easy, but investing your time wisely on the front end can save you huge amounts of time, frustration and money in the long run.<\/span><\/p>\n<h3><b>And Firing<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Even with the best hiring practices in place, you will occasionally discover an employee who is stuck in the wrong position and unable to live up to his or her full potential. This doesn\u2019t mean you have to fire that person and start all over again.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve determined the problem, you may be able to address it through cross training activities, adjusting job functions, or considering that person for other positions as they become available.<\/span><\/p>\n<h3><b>What about hiring from within?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Let\u2019s talk about internal moves and promotions. They\u2019re great, right? Absolutely! Not only can they help put people in the right seats, they can also provide career paths for motivated employees and increase retention rates. Just beware of promoting your top performers away from their core strength areas.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019ve got a salesperson who excels at bringing in new business, think carefully before \u201crewarding\u201d her with a Sales Manager position. These are two very different skill sets, and being good at one doesn\u2019t mean she\u2019ll automatically be good at the other. If you move a high performing rock star into a position that\u2019s a struggle, the effects can be devastating, both for that individual, and for your ROI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yes, by all means, promote your best people. Just do it in a way that continues to allow them to excel. <\/span><\/p>\n<h3><b>Can firing be good?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It happens, even in the best of companies. Perhaps you\u2019ve got a few people who just aren\u2019t feelin\u2019 it. They don\u2019t buy into your mission. They\u2019re just punching the clock. They\u2019re sabotaging your efforts and spreading ill will. Clearly these folks hopped on the wrong bus. The thing is, you\u2019re the driver. You let them on, and now it\u2019s your job to help them off.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A few tips to make this process go smoothly:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Document what\u2019s not working<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Have a meeting to discuss current performance and future career visions<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Who knows? Maybe there\u2019s an easy fix!<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set realistic goals and agree on measurements for success<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Document again<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If all is going well, great!<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If not\u2026<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Set that person free<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Often, unhappy employees <\/span><i><span style=\"font-weight: 400;\">want<\/span><\/i><span style=\"font-weight: 400;\"> to leave their jobs. They\u2019re just too scared to do it. Meanwhile, the negative energy they emit brings the whole team down. Letting these individuals go can set them on a path to where they really want to be. And set you on the path to building a more consistent and positive company culture.<\/span><\/p>\n<h3><b>Paving the path to employee success<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">When you have an employee who isn\u2019t working out, it\u2019s easy to place the blame squarely on that person. And sometimes you\u2019ll be right. But if you have consistent problems with turnover or want to improve your overall success rate, it\u2019s time to take a look at the big picture.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you hiring the right people? Are they in the right positions? Are you hanging on to people you need to let go?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your HR processes should be moving you forward, not holding you back. Maybe it\u2019s time to take a fresh look at yours.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><i><span style=\"font-weight: 400;\">Running into challenges with employee engagement, turnover, and retention? At Sonus Benefits, we\u2019ve got ideas to help you address these issues and more. There\u2019s so much more to employee benefits than policies and premiums. Are you confident your policies and processes are doing what they need to ensure that your company\u2014and your employees\u2014 are healthy and productive?<\/span><\/i><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ever hired someone who seems to have the right skills, attitude and desire to succeed only to watch them flounder in their new position? This can be super frustrating for managers, coworkers, and HR. Not to mention your underperforming employees, who may not only be taking up vast amounts of time and energy, but also&#8230;<\/p>\n","protected":false},"author":6,"featured_media":665,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_mi_skip_tracking":false},"categories":[5],"tags":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.12 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Are Your Employees Failing? 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